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CHENZON GPS Fleet Management provides technology free of charge

  • Published on Apr 18 2020

Neo Yiangou

Founder, New Service Development

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for mission critical delivery providers during COVID-19 pandemic

As COVID-19 continues to disrupt cities globally in unprecedented ways, we at CHENZON GPS would like to reiterate our commitment to the health and safety of CHENZON GPS Fleet Management customers, partners, and their families.

During these difficult times, we are taking all necessary steps to ensure reliable service and support. We recognize that you have entrusted us to power your mission-critical operations and take this responsibility incredibly seriously. Running your delivery services efficiently has never been more important, and the CHENZON GPS team is here to support you.

We would also like to highlight the following ways we hope to support the brave businesses continuing to deliver in these trying times:

1. Availability of our global teams

We are confident our service levels and productivity will not be impacted during this period. CHENZON GPS is a distributed global software, with employees who work remotely around the world. Our connectivity and workforce productivity tools have been tested over the years to ensure employees have secure and continuous access to our systems and data.

 

We are deeply grateful to all the frontline workers and drivers delivering food, household goods and other supplies out to communities and look forward to supporting them however we can.

2. Availability of our service

Our systems are equipped to handle many times our current volumes, so performance degradation should not be an issue for our clients. Our cloud infrastructure allows us to invest in the scalability and availability that your business needs. Last year, we have developed, refined, and extended our business continuity plans to ensure the seamless and uninterrupted delivery of service and support to our customers around the world. We will continue investing in our software’s reliability and scalability as a top priority over the coming weeks.

3. Commitment to virus response efforts

Over the past few weeks we have received several requests from different organizations e.g NGO and groups to leverage CHENZON GPS to conduct critical field and delivery operations to help with the ongoing situation. These requests have included delivery of sample transportation and people movement.

During this time, we have committed to offering CHENZON GPS free of charge to these organizations and onboarding them with the highest priority. If you know of any such organizations that may benefit from this, please have them send us an email and include a message indicating that they are helping with the response efforts.

Thank you for your business and trust. We recognize these are uncertain times and we want you to know that the entire CHENZON GPS team is working hard to support your continued delivery operations. We are deeply grateful to all the frontline workers and drivers delivering food, household goods and other supplies out to communities and look forward to supporting them however we can. We wish you, your teams, and your families’ safety and health over the months ahead.