Privacy Policy



Last revised: 15 May, 2018.


Thank you for using our website or services. CHENZON INTERNATIONAL (referred to as "we", "us" and “CHENZON INTERNATIONAL” in this policy), respect your concerns about privacy. This privacy policy governs your use of our website, applications on Devices (including but not limited to a computer, mobile phone, tablet, or other electronic device), APIs, third-parties or Services. In this privacy policy, we also describe the measures we take to protect the security of the information and how User can contact us about our privacy practices.



CHENZON INTERNATIONAL operates www.chenzon.com (the "Site" or “Website”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing services and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.



Our Privacy Policy explains about what kinds of personal information we collect about you when you visit our website, communicate with us, how we use and share that information, and the choices available regarding our use of the information. We also describe the measures we take to protect the security of the information and how you can contact us about our privacy practices.



PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING OUR WEBSITES, YOU ARE ACKNOWLEDGING YOU UNDERSTAND AND AGREE TO THE TERMS OF THIS PRIVACY POLICY.



1. Information Collection and Use: While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address, credit card details, postal address, company name, phone number and location ("Personal Information"). We collect information about you in three different ways. The first is when you voluntarily provide information to us. The second is through automatic collection of traffic and other information about visitors to our website. The third is when we receive information from third parties that collect and provide information to businesses like information about the clients and drivers (referred to as "individual") of our customers, to help us provide better services.



We collect information for our Customers. If you are an individual of one of our Customer and would no longer like to be contacted by one of our Customer that use our service, please contact the Customer that you interact with directly. Access to Data Controlled by our Customer. CHENZON INTERNATIONAL has no direct relationship with nearly all the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct the query to the CHENZON INTERNATIONAL Customer (the data controller). We do not have control over our customers’ activities or the disclosures they make in their privacy policy.
If the customer requests that CHENZON INTERNATIONAL remove the data, we will respond to the request within 30 days.



Information that you voluntarily provide to us: In certain places on this website, you may be asked to provide your name, contact information and/or email address to use a website feature or communicate with us. Opening an account may require information, for example your name, email address, telephone number, mailing address, and credit card numbers. It is your option to provide the information requested. However, if you do not provide details that are essential (e.g., as may be identified in a registration form), it would be impossible to use some of the features and functions of the website and/or to benefit from our services or promotions. We may retain records of any messages which you may send to us through this website or other websites owned by us, or by other electronic communications with us.



Information collected automatically: When you visit our website or use our services, our information technology systems (including tracking system) automatically collect information about the equipment you are using and about your use of our website and services. Examples of the information we collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet, driver locations are collected from the device's native location service, which combines GPS, Wi-Fi, and other sensor data to accurately pinpoint a driver's latitude and longitude while "on-duty," the login name and password for the website if you sign in for access, the email address which you use to communicate with us, your computer and connection information (for example, browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform), and records of your subscription with us.



We also may collect URL click stream information to, through, and from our websites, which shows your website navigation history. This information may include the date and time of your visit, cookie number, if any. We may also use browser data such as cookies for fraud prevention and other purposes. We may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (for example scrolling, clicks, and mouse-over), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and for dealing with diagnostic purposes relating to our website.



Other information we might receive: We may also receive personal information about you from third parties.

Controller: CHENZON INTERNATIONAL processes Personal Data both as a Processor and as a Controller, as defined in the General Data Protection Regulation (GDPR). We are committed to protecting your personal data and complying with GDPR.



The data that we collect from you and process as a result of your use of the Website may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staffs operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your orders, the processing of your payment details and the provision of support services. By submitting your Personal Data, you agree to this transfer, storing or processing.



2. Security: When our Website’s registration form asks users to enter information, that information is encrypted and is protected during transmission through the Internet using Secure Socket Layer (SSL) software. You should see the lock icon on the bottom of web browsers such as Microsoft Internet Explorer becomes locked, as opposed to unlocked or open when you are just surfing.



3. Cookies: A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on the Website. We use both “session ID cookies” and “persistent cookies.” We use session cookies to make it easier for you to navigate the Website. A session ID cookie expires when you close your browser. If you check “remember me on this computer” when logging in to the Website, the Company also sets a persistent cookie to store your username passwords, so you do not have to enter it more than once. The persistent cookie also enables us to track and target the interests of users to enhance the experience on the Website. The persistent cookie is removed when you uncheck the “remember my email address” check box.
Your web browser allows you to control and limit cookies on your computer. If you reject cookies, you may still use the Website, but your ability to use some areas or functions of the Website may be limited.



4. How We Use Information We Collect: We do not disclose personally identifiable information collected from you during visits to our website except as provided in this Privacy Policy. We may aggregate collected information from multiple visitors to create data which can be analyzed to determine general visitor levels of interest in particular products or services. We may also analyze collected URL click stream information to and from our websites. We may use your personal information to improve our services, to customize the content you see for research, marketing and other business purposes. We may also contact you from time to time to inform you of our products and services and to ask for comments.
We will use the user information for (Including but not limited to):
(i) sending promotional materials, newsletters and other communications;
(ii) creating and managing user account;
(iii) communicating with User;
(iv) operating, evaluating and improving our business;
(v) protecting against, identifying and preventing fraud, copyright infringement, unauthorized use and distribution of content and other criminal activity; and
(vi) complying with and enforce applicable legal requirements, relevant industry standards and our policies, including Terms of Use.



We may work with online advertising companies to provide you with advertising which is tailored to your interests. These ads may be seen on our website or on other third-party sites which you visit. These ads may be based on information gathered as you browsed our website or based on your transactions with us. Our advertising partners collect information using cookies, web beacons, and other technologies which do not identify you personally.
We may share your information with third party service providers for processing payments made by credit or debit card in connection with transaction with us. We may disclose your information if CHENZON INTERNATIONAL has a good faith belief that the disclosure is required by law, is required in order to enforce the Terms of Use for this website, or is necessary to detect, prevent or address fraud or security issues or to prevent harm to CHENZON INTERNATIONAL or others.



Our employees are prohibited from viewing the content of the data you import into your account, except as provided in this Privacy Policy. Of course, in the case that you request our help to resolve your support issues relating to that data, and only after receiving your permission, our employees may access the relevant data. All of your personal information shall be retained and destroyed according to our document retention policy and in compliance with applicable laws and regulations.



5. Third-Party Services: This website may offer features and services which are administered or provided by third parties hired by the CHENZON INTERNATIONAL. To receive these services, you may be required to provide these third parties with personal information. This website may also contain links to other sites which are not owned, maintained, operated or endorsed by or for CHENZON INTERNATIONAL. Since such services and sites are subject to separate privacy practices and security protocols established by the third-party providers, please read the other sites’ privacy policies to understand how your personal information is collected, used and protected when you visit those sites.



6. Communications: We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may stop receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.



7. Security: The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Our Website is scanned for security holes and known vulnerabilities on a regular basis in order to make User visit to our website as secure as possible. We use regular Malware Scanning. All User information is contained behind secured networks and all sensitive/credit card information User supply is encrypted via Secure Socket Layer (SSL) technology. We implement variety of security measures to protect the information. All payment transactions are processed through a gateway provider and are not stored or processed on our servers.



8. Children's Privacy: Our Site does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and are aware that your Children has provided us with Personal Information, please contact us. If we discover that Children under 18 have provided us with Personal Information, we will delete such information from our servers immediately.



9. Storage and Processing: Your information collected by us may be stored and processed in the United States or any other country in which CHENZON INTERNATIONAL or its subsidiaries, affiliates or service providers maintain facilities. CHENZON INTERNATIONAL may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Transfers to each of these countries will be protected by appropriate safeguards against unauthorised or unlawful processing and against accidental loss or damage e.g. DDoS protection; periodically update of server software; “Security Incident Response” Plan in place and logging of staff activities however, these are not disclosed.



10. Data Access, Correction, Deletion, and Opt Out: You have the right to request access to the information we have on you. You can do this by contacting us at support[at]chenzon.com. We will make sure to provide you with a copy of the data we process about you. In order to comply with your request, we may ask you to verify your identity. We will fulfill your request by sending your copy electronically, unless the request expressly specifies a different method. For any subsequent access request, we may charge you with an administrative fee. You can review, correct, update or delete inaccuracies to the information about you that CHENZON INTERNATIONAL keeps on file by logging into your account to update your password and billing information. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. If you wish to opt-out of being tracked by CHENZON INTERNATIONAL's analytics software, you can do so by contact us on email support[at]chenzon.com. If you are a client of one of our Customer and would no longer like to be contacted by one of our Customer that use our service, please contact the Customer that you interact with directly. Access to Data Controlled by our Customer.



11. Data Protection Officer: CHENZON INTERNATIONAL has a “Data Protection Officer” who is responsible for matters relating to data protection and privacy of users. Our Data Protection Officer can be reached out at:
ATTN: Mr. Neo Yiangou
CHENZON INTERNATIONAL
Limassol 3075, CYPRUS
Support Email: support[at]chenzon.com



12. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.



13. Contact Us: If there are any inquiries or general questions regarding this privacy policy, you may contact us using the contact information below:
ATTN: Mr. Neo Yiangou
CHENZON INTERNATIONAL
Limassol 3075, CYPRUS
CHENZON ® EE 38821 α
Support Email: support[at]chenzon.com